You are the first point of contact via phone or e-mail for our B2B customers in the Scandinavian countries (Denmark, Sweden, Norway)
As their competent partner, you will support them in all their questions related to orders and deliveries and support them in the best way possible
Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system
Servicing our already registered dealers is your focus, but you also help to win new customers and interest them in a cooperation with Parts Europe.

You have already gained first professional experience in the areas of customer service, customer support, internal sales or similar
Ideally, you share our passion for motorcycles, ATV/UTV, bicycles etc. and the associated products and accessories
A professional level of English (written and spoken) is mandatory for this role, besides you are fluent in at least one other Nordic language (e.g. Danish, Swedish, Norwegian)
You are open-minded, communicative and have a distinct service and customer orientation
A routine handling of the common MS Office programs and experience in using an ERP system.

A secure job in a constantly growing company
A multinational team with more than 300 colleagues from 48 countries and an agreeable working atmosphere within the Powersports industry
Flexible working times in full and part time, modern working equipment and the possibility to work remotely
Onboarding and support for new employees
Regular employee events, excursions, guided motorcycle tours and special sales events
Company bike leasing and a job ticket for the regional public transport
Company health management with organized health days, check-ups, group sport activities, contribution to fitness center membership fee, etc.

Customer Service Specialist

Key skills