Own the US Shopify experience (conversion, AOV, engagement).
Lead PDP optimisation across products (content, imagery, reviews, bundles, subscriptions, cross-sell).
Build and optimise customer journeys across key pages and checkout.
Drive a continuous CRO roadmap through testing and performance analysis.
Own PDP improvements for TikTok Shop using platform best practices.
Partner cross-functionally to evolve PDP storytelling and education.
Track and report on merchandising and conversion performance.
Manage agencies supporting Retail.com and US retail execution.

Proven Shopify experience within a DTC or subscription business.
Strong digital merchandising, PDP optimisation, and CRO expertise.
Commercially minded with strong analytical skills.
Hands-on experience with A/B testing and ecommerce analytics.
Strong visual and UX sensibility.
Experience managing agencies or partners.
Desirable: TikTok Shop, subscription models, basic technical fluency.
You’ll need to have the existing right to work in the UK, as we’re not able to provide visa sponsorship for this role.

Lovely, bright and spacious office 1 minute from Notting Hill Gate station, surrounded by TRIP pastel-coloured houses!
Private Healthcare with Vitality including Virgin Gym
Holiday: 24 days + birthday off!
1 Wellness Day
Pension plan
Potential to take part in the company share scheme
TRIP product discount & Friends+Family codes
Mindfulness support with Calm App membership
Breakfast and snacks provided
Sleep support with monthly Dream Drops CBD Oil allowance
Working from Anywhere policy: 2 weeks per year in a maximum of 2 blocks
Sabbatical: After 2 years of service, a 6-week sabbatical is available
Dog Friendly office
Regular team socials & events

E-Commerce Executive

Key skills