Key skills
GoSaaSProduct ManagementCustomer SuccessSales
About this role
Role Overview
- Decide what Zelis should build
- Identify high-impact problems across healthcare reimbursement workflows
- Synthesize insights from customer conversations, product data, and industry dynamics
- Help shape Zelis' product roadmap and long-term strategy
- Lead deep product discovery
- Interview healthcare operators to understand complex operational problems
- Identify patterns across customer feedback and feature requests
- Define the problems that matter most to solve and solutions that customers will use and love
- Turn insights into products
- Define clear use cases and product requirements
- Work closely with design to prototype and test solutions with customers
- Collaborate with engineering to ensure solutions are technically feasible
- Drive initiatives end-to-end
- Partner with engineering throughout development
- Ensure new features deliver meaningful outcomes for customers
- Collaborate with marketing, sales, and customer success on go-to-market motion
Requirements
- 5+ years of product management experience
- Experience shipping B2B SaaS products
- Strong customer discovery and product thinking skills
- Experience leading complex initiatives from concept to launch
- Healthcare experience is helpful but not required.
Benefits
- Zelis is modernizing the healthcare financial experience
- Hybrid and remote friendly culture