Drive revenue growth by effectively managing existing accounts and identifying expansion opportunities
Meet or exceed individual revenue goals through strategic account planning and relationship building
Cultivate and maintain strong, trusted relationships with C-level individuals (CEOs, COOs, CFOs, etc.) of clients
Proactively engage in strategic discussions, understand their business objectives, and align our solutions to drive mutual success
Negotiate and influence outcomes through data-driven business cases, strategic relationship management, and knowledge of SafelyYou offerings
Foster a collaborative client management approach by actively engaging new sales, marketing, customer success, and project management teams
Utilize available resources to deliver a world-class customer experience and achieve shared business objectives
Stay informed about industry trends, the competitive landscape, and new products through networking, professional organizations, and publications
Lead contract negotiations with prospective clients to ensure successful deal closures and hand off completed deals to the implementation and clinical success teams
Deliver high-quality, motivational presentations to clients, effectively addressing their questions about products, prices, and availability
Update and maintain all opportunities and follow-on activities in the Company's CRM system to ensure accurate and up-to-date information, including accurate pipeline and forecasting
Requirements
Bachelor's degree or equivalent experience
5+ years experience as an Account Manager or equivalent in a SaaS company, preferably in a startup environment
Passionate about our mission and our technology
Proven experience in enterprise account management or sales, ideally within the healthcare or senior care industry
Strong track record of meeting or exceeding expansion targets and renewal metrics
Exceptional communication, negotiation, and interpersonal skills
Demonstrated ability to build and maintain strong customer relationships
Strong organizational skills with the ability to deliver on multiple projects at a time
Demonstrated ability to wear many hats, manage ambiguity, and apply problem-solving skills
Superb interpersonal skills, ability to quickly build rapport with customers and constituents
Comfortable working in a remote and independent environment
Experience with G Suite, Office 360, Salesforce, Slack and BI tools
Willingness to travel up to 25% of the time
Ability to occasionally lift heavy equipment
Benefits
A mission-driven company culture
Fully remote
Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision