Key skills
CAIMentoringSales
About this role
Role Overview
- Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
- Identify all functional and technical challenges of assigned accounts
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Able to promptly respond to functional and technical elements of RFIs/RFPs
- Support and enable partners through training, co-selling, technical guidance, and solution positioning.
- Empower the partner community by sharing best practices, delivering technical enablement, and participating in partner-focused events and forums.
- Help drive partner pipeline growth by delivering strong business and technical messaging that supports partner sales motions.
Requirements
- 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
- 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
- Exceptional presentation and demo capabilities
- Experience customizing and building the storyboard for demos and POC
- Demonstrated success in achieving strategic deal wins
- Ability to manage multiple, complex sales opportunities simultaneously
- Ability to communicate from C-level executives down to Agent/Front Line level employees
- Experience working with partners, including technical mentoring, enablement, and supporting partner-led opportunities.
Benefits
- Join an ever-growing, market disrupting, global company
- Work in a fast-paced, collaborative, and creative environment
- Opportunities for learning and growth across multiple roles, disciplines, domains, and locations
- Passionate, innovative work culture