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Workforce Management Business Partner at Conduent | JobVerse
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Workforce Management Business Partner
Conduent
Remote
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Workforce Management Business Partner
Mexico
Full Time
2 hours ago
H1B Sponsor
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Key skills
Sales
About this role
Role Overview
Responsible for WFM delivery and account level quality of one medium-sized program or a few small programs.
Ensures functional support given meets the operational needs of the assigned WFM employees.
Manages the relationship between WFM and operations.
Acts as the primary point of contact for any operational concerns.
Ensures that WFM resources and processes have the correct number of operational resources.
Mentors WFM employees in technical skills and program-specific processes.
Optimizes WFM performance by exposing and addressing improvement opportunities.
Integrates additional operational WFM resources to resolve process challenges.
Performs other duties as assigned.
Complies with all policies and standards.
Requirements
Requires formal education and relevant expertise in a professional, sales, or technical area.
College or university degree required.
Requires knowledge and experience in field.
Uses best practices and knowledge of business to improve products or services.
Solves complex problems and takes a new perspective on existing procedures.
Self-starter, requiring minimal guidance.
Acts as a resource for colleagues with less experience.
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