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Customer Operations Specialist at CYCLE | JobVerse
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Customer Operations Specialist
CYCLE
Remote
Website
LinkedIn
Customer Operations Specialist
Germany
Full Time
1 hour ago
H1B Sponsor
Apply Now
Key skills
CRM
About this role
Role Overview
Manage a large portfolio of customer accounts and maintain accurate data in the CRM
Act as a point of contact for German-speaking customers via phone, email, and CRM
Handle inquiries related to subscriptions, invoices, and assets
Take ownership of requests and follow through until resolution
Escalate complex cases to internal teams and coordinate solutions
Requirements
Fluency in German and English (written and spoken); Dutch is a plus
1–3 years of experience working directly with operations, accounts, or customer processes in mobility or fleet-based businesses
Strong organizational skills and attention to detail
Ability to manage multiple accounts simultaneously
Experience with CRM tools (e.g., Odoo)
Benefits
Good compensation: Attractive salary, modern equipment, equity options, and 28 days of vacation per year
Flexibility: Flexible work-from-home and workation policies
International team: Work alongside motivated colleagues from all over the world
Apply Now
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