About this role
Role Overview
- Analyze client needs and arrange appropriate transport solutions
- Monitor shipments and manage disruptions in real time
- Provide high-quality customer support
- Develop client relationships and identify new opportunities
- Handle administrative formalities and transport documentation
- Coordinate communications with carriers and external partners
- Contribute to operational quality and billing follow-up
Requirements
- Strong customer service orientation and excellent interpersonal skills
- Organized, detail-oriented, and strong analytical skills
- Proactive and results-oriented
- Knowledge of transport and logistics (an asset)
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities