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Assistant Manager – Process Excellence at TruBridge | JobVerse
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Assistant Manager – Process Excellence
TruBridge
Remote
Website
LinkedIn
Assistant Manager – Process Excellence
India
Full Time
4 weeks ago
No Sponsorship
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About this role
Role Overview
Analyze existing RCM workflows to identify inefficiencies, bottlenecks, and improvement opportunities
Drive Lean Six Sigma or other structured problem-solving methodologies to streamline processes
Work with Operations, Training, and IT teams to implement process enhancements
Conduct time-motion studies, process mapping, and root cause analysis
Monitor and report on process KPIs and recommend actions for continuous improvement
Create and maintain Standard Operating Procedures (SOPs)
Oversee the execution of audit plans and conduct quality audits
Collaborate with training teams to address identified gaps
Prepare and present quality dashboards and reports to internal stakeholders
Partner with internal teams to ensure adherence to SLA, compliance, and customer satisfaction goals
Support the design of new workflows that align with compliance and regulatory standards
Drive a culture of accountability and operational excellence across teams
Requirements
5–7 years of experience in RCM operations with 2–3 years in quality/process excellence roles
Strong understanding of US healthcare revenue cycle processes
Proficiency in data analysis, process mapping tools, and MS Office (especially Excel and PowerPoint)
Experience working with EMR/EHR platforms (Epic, Cerner)
Benefits
Remote team that’s encouraged to push boundaries
Contribute to supporting providers in healthcare delivery
Apply Now
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