Responsible for the management and development of the underwriters
Supervises daily activity of the Underwriters to ensure SLA are met or exceeded
Responsible to ensure the proper training of the Underwriters on the LOS, AUS, regulatory and compliance policies
Develops or utilizes system reports to effectively monitor and manage individual underwriter productivity
Participates in and/or facilitates resolutions of individual file conflicts
Conducts the review of files requiring a second look at established by New Penn policies
Maintains and cultivates an effective working relationship with internal and external customers
Effectively communicates all decisions and any required conditions to the broker, Account Manager, Territory Manager and or Sales Manager
Carries out management responsibilities in accordance with New Penn policies and applicable state laws
Participates in the selection and interview process for Underwriter candidates
Organizes and facilitates regular department meetings
Constantly evaluates the processes for improvement opportunities

6-8 years residential mortgage underwriting experience with recent exposure in both government and agency originations
Requires a minimum of three (3) years’ Team Lead, Supervisor or Management experience
Knowledge of loan regulatory guidelines
Operational knowledge of wholesale residential lending, including production and support functions
Proficient at running, reading and interpreting AUS results including DU/LP and TOTAL Scorecard
Working knowledge of RESPA 2010, HMDA, MDIA and Appraisal Independence Requirements (AIR)
Maintain working knowledge of all New Penn loan programs to ensure loans conform with program requirements
Solid understanding of government and agency requirements

Manager – Underwriting

Key skills