HR Operations Assistant

Role Overview

• Book and manage flights, accommodation, and ground transport for employees travelling between our global hubs
• Maintain travel records for financial purposes and ensure bookings align with company travel policies
• Handle last-minute changes and itinerary updates with minimal disruption
• Manage calendars and coordinate meetings across multiple time zones for HR and leadership teams
• Organise interviews, team syncs, and cross-hub calls
• Prepare meeting agendas, take notes where required, and track follow-up actions
• Serve as the first point of contact for candidates throughout the recruitment process in HK
• Conduct check-ins at key hiring stages to keep candidates informed and engaged
• Coordinate interview logistics, including room bookings, video call setups, and communication with hiring managers
• Support the end-to-end visa and work permit process for employees relocating to or working from the HK hub
• Liaise with immigration consultants, government bodies, and internal stakeholders to ensure timely and compliant processing
• Maintain accurate records of visa statuses, expiry dates, and renewal timelines
• Prepare, issue, and track employment contracts, offer letters, and HR documentation in line with HK employment law
• Manage the full lifecycle of employee documents
• from onboarding paperwork through to offboarding
• Ensure all records are accurately filed and up to date in the HR system
• Provide general HR operational support across the HK office and assist other hubs as needed
• Help coordinate HR projects, initiatives, and events as they arise
• Act as a reliable point of contact for employee queries on HR processes and policies

Requirements

• Hong Kong based with the ability to work from our Sheung Wan office at least 2 days per week
• 1–3 years of experience in an HR, operations, or administrative role; experience in a startup or tech environment is a plus
• Strong organisational skills with exceptional attention to detail
• Comfortable managing multiple priorities simultaneously without dropping the ball
• Excellent written and verbal communication skills in English
• A proactive, positive attitude
• you spot problems before they escalate and solve them before anyone has to ask
• Familiarity with HK employment law and visa/immigration processes is preferred
• Proficient in Google Workspace and Workable preferred

Benefits

• Be part of a mission-driven team building financial infrastructure that genuinely changes lives for Filipino entrepreneurs
• Work at the intersection of a fast-scaling fintech and a truly global team, with exposure to C-Levels
• Autonomy, ownership, and room to grow
• we promote from within and invest in our people
• A collaborative, low-ego culture where great ideas are welcomed from anyone
• Competitive compensation and benefits including private medical insurance