Senior Human Resources Manager

Role Overview

• Own employee relations matters end-to-end, from candidate hiring to new hire training to employee performance management
• Organize and run annual and quarterly performance review cycles (communications, manager enablement, and completion tracking)
• Partner with leadership to improve consistency across pay scales and internal alignment on job titles/levels across teams
• Work with management to communicate performance improvement issues as requested and develop constructive ways to work on areas of improvement
• Develop and lead reporting to senior management on key performance metrics for hiring and employee performance; support basic benchmarking with standardized KPIs
• Serve as primary point of contact with candidates, ensuring efficient movement through the hiring process, including coordinating travel and schedules with the Executive Assistant
• Coordinate corporate insurance policy administration (ensure policies are current, negotiate renewals or new coverage, and confirm employee classifications/codes are accurate
• Maintain all HR files and records, including offer letters and employment agreements
• Serve as primary owner/admin for our employee platform (Gusto), including employee data accuracy (titles, org chart), signatures/acknowledgements, and day-to-day HR operations
• Coordinate payroll administration and resolve day-to-day payroll/tax-related issues in partnership with Finance and external providers as needed
• Own benefits administration including plan documentation, communications, open enrollment coordination, and being the point of contact for benefits questions and life-event changes
• Develop and maintain comprehensive onboarding materials (including benefits guides, FAQs, and plan comparisons) to ensure a consistent and transparent new hire experience
• Partner closely with Finance to maintain inputs for SG&A planning (forecasted hiring, start dates, compensation, etc.)
• Serve as primary owner/admin for our candidate tracking system (Greenhouse), including maintaining candidate records, timely updates, and ensure key hiring data is captured
• Improve and maintain HR templates for offer letters, employment agreements, and equity-related agreements (in coordination with Legal/Finance as needed)
• Help maintain Flatiron culture and facilitate team connection through the ideation and planning of team building events

Requirements

• Bachelor’s Degree or higher in a business, sustainability, or related field
• 7+ years of HR/People Ops experience with strong exposure to employee relations, compliance, and performance management
• Demonstrated ability to run performance review cycles and build practical manager-facing processes that enable employees to receive periodic feedback
• Experience owning HR systems and workflows (HRIS/payroll + ATS); and comfort working with management to be the lead operator for all HR management functions
• Excellent judgment, discretion, and documentation skills; ability to coach leaders through sensitive issues and communicate effectively with team members of all levels
• Strong interpersonal skills and the ability to build relationships with key stakeholders
• Highly organized with attention to detail, proactive, and able to manage competing priorities
• Strong problem-solving skills, resourcefulness, and creativity
• Superior verbal and written communication skills.

Benefits

• Flatiron offers an excellent benefit package with health care, dental, vision, and other health and wellness benefits.
• A 401 K with company matching is provided.