Manage and monitor Logistics Service Providers (LSPs) and Transport Service Providers (TSPs) to ensure efficient warehouse and transport operations, delivering according to agreed SLAs
Ensure Action meets its contractual obligations to support LSP performance
Maintain strong and structured communication between Action HQ and external partners
Escalate issues efficiently and follow up on mitigation actions to ensure business continuity
Analyse operational data, challenge existing processes, and drive improvements
Support system and process integration (ERP/EDI/TMS) to enhance collaboration and efficiency
Coordinate across internal departments (Commerce, Supply Chain Planning, Transport, Process, and Projects) and ensure all stakeholders are aligned
Manage daily operational issues and act quickly to minimize disruption in the flow of goods
Report to the Operations Manager and work within the Supply Chain Inbound team

Higher education level in Supply Chain, Logistics or similar
At least 5 years' relevant work experience within a Supply Chain/Logistics
Excellent command in Dutch is preferred
A good command of English, as this is the working language of our international environment
Proficient with Microsoft Office software, especially Excel
Experience with ERP systems and an understanding of a WMS system is preferred
A willingness to travel to different work locations

24 days' holiday with the option to buy five additional days (based on 38 hours per week)
An annual bonus
A temporary contract with the intention of offering you a permanent contract in the long term
The possibility of working from home, in consultation with your team and manager
A 15% employee discount on your purchases from Action
An excellent salary that matches your knowledge, experience and abilities
A good pension scheme, collective health insurance and travel allowance

Supplier Support Specialist

Key skills