Operations Support Specialist – Worklife and Onsite

Role Overview

• Calculate weekly, monthly, quarterly and yearly productivity numbers.
• Prepare researcher supervision and audit packets.
• Prepare and ship comprehensive referral packets following ComPsych branding and quality standards.
• Create monthly utilization trend analytics and industry type trends for director.
• Track and manage all supplies and ensure timely reorder within budget limits.
• Calculate shipping costs and track bundles delivered for reporting and budgeting purposes.
• Order and track Creative Services and outside vendor requests while maintaining budget allowance.
• Submit JIRA requests as necessary.
• Update, prepare and maintain sample requests for sales department.
• Proofread and edit documents for accuracy.
• Complete special projects as necessary or requested by Director.
• Provide basic office overviews for new hires.
• Maintain time off calendar and team lists.
• Complete 15 FamilySource client requests per week.
• Sort and scan incoming mail on designated mail days.
• Collect any returned checks, scan and send to Data Entry.
• Mail time-sensitive Managed Care letters.

Requirements

• BS/BA Required.
• Flexible M-F hybrid schedule.
• Proficient with Microsoft Office suite.
• Proficient with Adobe.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Ability to manage budgets, track expenses and maintain accurate records.
• Administrative experience preferred.
• Self-starter with ability to multi-task and work autonomously.
• Excellent organizational and project management skills.
• Effective interpersonal and communication skills.

Benefits

• Full benefits package
• Paid Time Off (PTO)
• Medical
• Dental
• Vision
• 401(k) with match
• Robust EAP
• Wellness program
• Much more.