Practice Manager
Spokane, Washington, United States of America
Full Time
1 hour ago
$94,328 - $161,678 USD
No H1B
Key skills
Leadership
About this role
Role Overview
- Oversees daily clinic workflows to ensure efficiency and patient-centered care
- Supervises and coaches administrative and clinical support staff
- Ensures adherence to pediatric-specific health regulations
- Monitors revenue cycle with attention to subspecialty billing opportunities
- Identifies gaps in authorizations, referrals and documentation
- Fosters a child-friendly and family-centered environment
- Designs and implements strategies to improve patient/family satisfaction
- Handles escalated patient/family concerns
- Uses data and root cause analysis to identify and solve workflow inefficiencies
- Acts as a liaison across care teams, leadership and external partners
- Recruits and retains staff experienced in pediatric care
Requirements
- Bachelor's degree
- 3-5 years progressive experience in clinic or healthcare operations
- Proven track record managing multidisciplinary teams and overseeing clinic workflows
- Master's degree in Healthcare Administration or Business Administration (preferred)
- Membership in American College of Healthcare (ACHE) (preferred)
- Membership in Medical Group Management Association (MGMA) (preferred)
- Lean Six Sigma Green Certification (preferred)
- 2+ years experience in Pediatric or Specialty care Settings (preferred)
Benefits
- Health insurance
- Dental and vision coverage
- 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions
- Paid time off
- Life insurance
- Short term and long-term disability
- Flexible Spending Account (FSA)
- Tuition reimbursement
- Home & auto insurance
- Hospitalization insurance
- Critical illness insurance
- Pet insurance