Actively develop and improve IT services.
Identify challenges before they arise.
Leverage AI opportunities to enhance IT services.
Take responsibility for incidents, problems and service requests across the company.
Handle IT onboarding for new colleagues and manage software licenses.
Ensure compliance, security standards and documentation.

You have vocational training as an IT specialist in application development (Fachinformatiker Anwendungsentwicklung) or equivalent qualifications and are well versed in IT infrastructures, systems and applications.
You are familiar with IT service management tools and frameworks (e.g., ITIL).
You spot problems and optimization opportunities before others and act independently.
You approach problems in a structured and sustainable manner.
You manage your time effectively and set clear priorities.
You have a very good command of German and English and explain technical topics clearly—whether to IT professionals or non-technical colleagues.
You are curious about new technologies and eager to actively integrate and further develop AI tools in your daily work.

A secure, permanent position with a 38-hour work week in an innovative, steadily growing environment.
Hybrid work with flexible hours and competitive compensation that rewards outstanding performance.
A family-friendly company with an excellent work–life balance, including a contribution to a company pension scheme and occupational disability insurance.
An exceptional team spirit that combines professionalism and fun.
An ergonomic workspace with hardware configured to your preferences, plus beverages, snacks and ample parking.

IT Administration & Support

Key skills