Product Design Producer – Design Ops

Role Overview

• Collaborate with other Product Design Producers and Design leadership to create processes to empower designers
• Define and establish standards to enable designers to do their best work, and align tools and processes with outcomes across the design organization
• Identify areas for process improvements within the design team and across cross-functional teams to improve efficiency and outcomes
• Help establish, reinforce, and maintain the integrity of design practices of the design organization across
• Assist with vendor management and design tool procurement, onboarding, contracts, and budgeting
• Stay current on industry trends in design ops, research ops, and AI ops and optimize for organizational improvements
• Report on outcomes to the leadership team
• Identify and remove barriers that impact design success or team wellbeing
• Advocate for human-centered design across the organization
• Collaborate with design leadership to facilitate the architecture, strategy, technology standardization, enablement, and governance of Generative and Agentic AI capabilities across the organization
• Facilitate cross-product/functional collaboration and communication
• Identify and create opportunities for design colleagues to improve their skills and capabilities. This could include
• but is not limited to
• conducting training sessions, establishing a regular cadence of learning and development activities, and encouraging/organizing participation in design-related education
• Prioritize the well being and growth of colleagues across the design organization by working to find solutions to day-to-day challenges
• Empower design colleagues by providing mentorship, guidance, and support in areas such as: Goal-setting, receiving constructive feedback, ownership, and accountability

Requirements

• Expertise in industry-standard tools such as Figma
• Outstanding collaboration and communication skills in visual, verbal and written formats
• Experience working in organizations with varying levels of Product Design maturity, and exposure to different ways of approaching design and pitfalls/benefits associated with each approach
• A strong understanding of design principles, processes, and their application throughout the product design lifecycle
• Experience with vendor and tool management, policy and legal governance
• The ability to coach and mentor team members and guide them to success
• Experience with AI-powered applications that drive design productivity and decision-making across disciplines
• Experience in project management and work prioritization in a fast-paced design environment
• A self-driven, growth-oriented mindset and openness to feedback and improvement
• Data-driven decision-making skills and the ability to demonstrate sound judgment by observing, identifying, and solving problems
• Strong servant leadership qualities, fostering teamwork and inclusivity
• Excellent communication skills for effective team engagement and stakeholder relations.
• Ability to create alignment between various stakeholders
• Flexibility to adapt to evolving priorities
• Ability to embrace ambiguity while figuring out incremental progress.
• High level of integrity and autonomy.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe