Design and facilitate comprehensive training programs with a strong emphasis on commercial property.
Deliver a blend of technical, soft skills, workshop-based, and new hire training tailored to diverse audiences.
Define learning objectives and measure outcomes through assessments, performance data, and feedback.
Analyze training results and develop actionable improvements for current learning initiatives.
Identify opportunities to enhance training materials, internal processes, and learning methods; propose and implement solutions.
Recommend approaches to improve departmental efficiency and effectiveness while elevating the internal client experience.
Collaborate with cross-functional teams to assess training needs and align programs with business goals.
Incorporate external best practices and resources to inform effective adult learning strategies and instructional design.

At least 3 years of experience in Commercial Property claims adjusting.
Demonstrated technical expertise in commercial property.
Education or certification in Adult Education is an asset.
Strong grasp of adult learning theories with a track record of effective delivery to varied audiences.
Excellent verbal and written communication skills; confident, engaging facilitator.
Proven time management, organization, and prioritization skills.
Ability to engage and motivate learners, fostering active participation.
Solution-oriented mindset with a focus on continuous improvement and outcomes.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Senior Training Consultant – Commercial Lines

Key skills