Plan and lead installation services for assigned accounts
Triage issues with direction from Dell remote support teams.
Reseat, swap, or replace parts.
Upgrade firmware as needed as part of troubleshooting.
Seek resolution to drive closure of complex issues
Keep abreast of technology and our service offerings
Requirements
1–2 years of relevant experience
Industry certification in Linux, Windows, VMware or Networking
Tech Stack
Linux
VMware
Benefits
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