Hospitality Manager – Experiential

Role Overview

• Qualifies client requests and program briefs
• Develops profit, sourcing, and negotiation strategy
• Utilizes technology tools for sourcing, tracking sourcing, and contracted volume
• Qualifies vendor responses, proposals, contract process, and Addendums
• Acts as point of contact for vendor destination management (DMC) meeting requests
• Day to Day client management of program planning and deliverables, alongside the Client Services team
• Works closely with Client Services, Creative, Hospitality, and Production dept’s on vendor negotiations, vendor performance, and unique programming ideas as they pertain to Hospitality programs
• Maintains initiative-taking, a positive attitude, and an open line of communication with client and account teams to ensure understanding of deliverable timelines and roles and responsibilities
• Responsible for accurate program forecasting and updating business management system with current financials up until the file is turned over to operations
• Assist the Client Services team in planning site inspection materials
• As needed, arrange brainstorm and creative sessions for destination and programming ideation
• Maintain final electronic files through the process as required by company standard operating procedures
• Prepare and conduct turnover meetings to the assigned Client Services Team
• Develop and maintain excellent and professional working relationships with industry vendors and clients
• Look to develop workflow that will help strengthen the cohesiveness between other departments
• High-level of accuracy and diligence
• Assist with RFPs, RFIs, presentation deliverables, and special projects as assigned

Requirements

• Knowledge of MICE Industry
• Minimum of 3 + years’ experience in planning, sourcing, and designing with a hotel, convention center, DMC, Production Company, or 3rd Party Agency
• Strong Computer Skills: Excel, Word and PowerPoint

Benefits

• Health care
• Retirement
• Vacation and other paid time off