Technical Service Manager

Role Overview

• Manage the delivery of planned and reactive Hard FM services across all properties
• Direct responsibility for operational performance (Direct labor and specialist Sub-Contractors)
• Review all existing site-specific policies and operational procedures
• Develop and implement operational best practices and working initiatives
• Foster and develop a unique One Team relationship with management team and service partners
• Manage and monitor operational performance, providing formal monthly performance monitoring reports
• Act as Responsible Person Legionella (Water)
• Practice effective risk management
• Manage P&L performance of the contract in a cost-effective manner

Requirements

• Industry relevant qualifications
• Computer literate in CAFM, Word, Excel, Outlook
• Preferably equivalent to a minimum of 10 years’ experience at technical engineering management level
• National General Certificate in Occupational Safety and Health – accredited by NEBOSH or IOSH
• Proven track record of technical problem solving
• Ability to communicate technical subjects to non-technical customers and team members
• Ability to produce technical reports
• Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriate
• All successful candidates must be able to pass a DBS check at JLL cost

Benefits

• Health, Safety and Environmental (HSE) responsibilities
• Professional development opportunities
• Opportunity for a long-term partnership approach with clients