Define the business architecture and operating model required for the new Underwriting Workbench.
Lead high‑level and detailed As‑Is / To‑Be modelling, covering process, data, controls, and workflow.
Own and deliver the business change strategy, ensuring successful adoption and integration.
Partner closely with underwriting leadership to define future underwriting journeys and capabilities.
Provide architectural guidance to ensure solutions align with business objectives and regulatory requirements.
Support creation of programme‑level artefacts (roadmaps, capability maps, TOM documents).
Influence and steer decision‑making across business and IT stakeholders.
Facilitate executive‑level workshops and cross‑functional working groups.
Oversee impact assessments, business readiness planning, and transition states.
Act as a bridge between business teams and technical architects, ensuring a coherent solution.

Strong background as a Business Architect, Business Consultant, or similar senior role.
Deep understanding of underwriting workflows, risk assessment processes, and delegated authority models.
Expertise in complex change environments, including Target Operating Model (TOM) design.
Strong capability in user journey mapping, process mapping, and business architecture frameworks.
Excellent communication and stakeholder management skills at all levels, including senior leadership.
Strong strategic mindset with the ability to translate vision into practical design and delivery artefacts.
Extensive experience in London Markets, preferably within Underwriting, Operations, or Transformation.
Proven experience contributing to or leading Underwriting Workbench design or implementation.
Experience with Unqork or other workflow/low‑code platforms (advantageous).

Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Always working as one team, our people are not afraid to think big and challenge the status quo
As a Disability Confident Committed Employer we have committed to:
Ensure our recruitment process is inclusive and accessible
Communicating and promoting vacancies
Offering an interview to disabled people who meet the minimum criteria for the job
Anticipating and providing reasonable adjustments as required
Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work

Business Consultant – Business Architect

Key skills