Key skills
AISAPLeadershipSales
About this role
Role Overview
- Lead and develop a global Sales Compensation Engagement team supporting 8,000+ sellers
- Own claims triage, resolution SLAs, and seller communications
- Standardize engagement processes across regions while respecting local business requirements
- Establish clear escalation pathways to SPM Administration, Data & Integration, and Sales Compensation Design teams
- Provide structured feedback to Administration and Data teams to reduce preventable claims and improve upstream validation controls
- Monitor dispute trends and partner cross-functionally to drive systemic issue resolution
- Oversee generation, distribution, and tracking of sales compensation communications and acknowledgements
- Support training initiatives for new plan rollouts and mid-cycle updates
- Participate in monthly calculation cycle reviews to understand pay accuracy drivers and systemic adjustment trends
- Contribute to SPM implementation and broader transformation initiatives
- Identify and deploy AI-enabled tools to: Automate case categorization and routing Improve response drafting efficiency Detect dispute patterns and root causes Enhance performance insight reporting
Requirements
- Bachelor’s degree in Business, Finance, HR, or related field
- 7–10 years of experience in Sales Compensation, Revenue Operations, or Sales Operations
- 5 -7 years of people leadership experience
- Demonstrated ability to lead cross-functional operational initiatives across engagement and administration functions
- Broad understanding of SPM configuration, calculation cycles, and validation controls
- Experience working with an SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus) preferred
- Experience participating in a compensation transformation or SPM implementation preferred
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave