Act as a technical resource for Cisco-based solutions in presales engagements
Deliver solution overviews and enablement to internal teams and customers
Contribute to the development of sales strategies and support customer-facing efforts
Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
Ensure quality and consistency of presales deliverables by following standardized processes and workflows
Collaborate with other team members to provide solutions for Presidio’s customers
Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
Assist in resolving presales challenges and maintaining high levels of customer satisfaction
Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts
Requirements
Associate’s degree in information technology, computer science, or similar field of study; OR equivalent experience and/or equivalent military experience
Foundational knowledge in cloud or AI infrastructure technologies; cybersecurity technologies; OR networking, firewall, OR wireless technologies
Excellent verbal, written, and presentation skills with the ability to explain complex concepts clearly
Proactive, self-driven mindset with a focus on customer success and collaboration