Provide scientific direction, support, and leadership for all strategic and tactical communications activities for assigned therapeutic areas and products
Develop clinical content for branded and unbranded promotional communications tactics and activities, including hands-on writing and annotation of content for HCP and patient educational material/brochures, videos, websites, and other multimedia initiatives
Effectively communicate complex medical and scientific concepts in a clear, engaging, audience-appropriate manner
Ensure scientific integrity, accuracy, and clinical relevance of all materials
Support projects toward development across multiple brands
Review, analyze, and interpret current product literature and leverage information to support promotional claims
Interpret and apply clinical data; use clinical expertise to benchmark client versus competitor products
Assume final responsibility for content of assigned projects, including relevance, technical accuracy, audience appropriateness, strategy, and consistency with communications plan
Present and appropriately defend promotional materials to client review committees for approval and apply resulting comments while maintaining the integrity and objectives of the material
Maintain up-to-date knowledge of medical scientific information related to assigned therapeutic areas, products, and competitors
Generate strategically sound project ideas and maintain a proactive approach on initiatives for existing and prospective clients
Work in conjunction with Account Services and Project Management departments to develop logical and attainable timelines for project completion
Provide mentorship/guidance, support, and feedback to junior medical team members, copywriters, and freelance contract writers as needed during the content development process
Follow all internal processes and procedures with regard to workflow and development of deliverables
Attend professional meetings (live or virtual) to maintain relationships with clients and opinion leaders, and to remain abreast of up-to-date therapeutic area and competitive landscape information
Assist in designing healthcare professional and patient market research to more clearly define audience attitudes and behaviors
Keep core teams and management informed of status of ongoing projects
Build effective working relationships with internal and external stakeholders
Collaborate with internal and external personnel from all disciplines to ensure innovative solutions to client needs related to new business and existing work
Communicate and collaborate with faculty and key opinion leaders on programs to meet strategic objectives through relationship building and use of scientific expertise; note, synthesize, and interpret feedback and insights to drive actionable strategy and tactics
Support new-business teams to ensure data are medically sound and teams are well informed about all medical aspects of the product
Assist in the development of new-business presentations by analyzing and synthesizing literature, pharmacologic attributes, clinical data, product profile and strategy, and market research into a strategic application for capabilities
Represent Synchrony at capabilities presentations and other new business–related meetings as a full-time, permanent resource that has had extensive relevant training and expertise
Support the execution of healthcare professional and patient interviews as part of qualitative research for new-business presentations
Help to identify potential clinical experts as advisors or research participants
Requirements
PhD, PharmD, or MD
Minimum of 5 years’ experience with at least 1 of the following key activities: medical education, medical communications campaigns, promotional medical/marketing initiatives, digital and interactive programs