Frame problems and opportunities in partnership with Legal, HR, Finance, Commercial, RevOps, Supply Chain, Operations, and Product — clarifying constraints, personas, workflows, and success signals before work starts.
Shape AI solutions on top of existing platforms (e.g., Anthropic/Claude, Vertex, Glean, Cursor and related tools), re‑using approved connectors and governance patterns rather than creating bespoke one‑offs.
Design and manage AI pilots end‑to‑end — define hypotheses, KPIs, and guardrails; map sponsors and accountable owners; run kick‑offs, status check‑ins, and decision checkpoints.
Produce decision‑ready business cases that synthesize pilot results into concise recommendations (scale, iterate, or shut down), including impact, cost, risk posture, and ownership for next steps.
Coordinate cross‑functional “glue work” across Workplace Tech, Security/Privacy, Legal/Procurement, Data, and business teams so that governance, integrations, and measurement are in place from day one.
Document patterns and playbooks (intake flows, pilot templates, partnership patterns by function, handoff from experiment to BAU) and feed insights into AI Productivity’s KPI tracking and executive narratives.

5–8+ years in solutions engineering, technical consulting, AI/ML enablement, or similar roles combining hands‑on solution delivery with stakeholder management.
Proven experience designing and delivering AI agents, automations, or workflow solutions in an enterprise environment (not just strategy or advisory).
Strong cross‑functional facilitation skills — able to partner with non‑technical leaders to clarify problems, frame realistic pilots, and drive adoption and change management.
Demonstrated ability to translate informal asks (“we should use AI for X”) into structured briefs with personas, current vs. desired state, AI leverage points, KPIs, and guardrails.
Comfort working across a multi‑tool AI stack (LLMs, knowledge tools, workflow automation) and re‑using existing platforms, governance, and integration patterns instead of building ungoverned one‑offs.

Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave

Senior Solutions Analyst, PMO – Strategy Operations

Key skills