Director, Internal Communications

Role Overview

• The Director of Internal Communications, CBC News designs strategic communication plans for the General Manager and Editor-in-Chief of CBC News and the News senior leadership team to ensure effective achievement of key operational, muti-year objectives.
• Prepares high-level strategies for the execution of the Division’s objectives along with briefings and support documents for News Managers to support their change leadership of CBC News teams.
• Ensures communication to staff is consistent across locations and departments, supporting leaders with coaching and communication materials.
• Advises the General Manager/ Editor-in-Chief and CBC News senior leadership team on all messaging and internal communications, bringing a high-level of expertise and a comprehensive knowledge of media industry trends to help shape the future direction of CBC News.
• Leads the harmonization of internal communications across all local, regional, and national teams to ensure a unified voice and clarity on strategic priorities.
• Acts as the lead for internal communication during critical or sensitive situations, providing senior counsel to mitigate reputational risk.

Requirements

• Post secondary education in Communications, Public Relations, Journalism, or a related field.
• A minimum of 10 years progressive experience in corporate or internal communications, including at least 3-years in a senior management role.
• Demonstrated success designing high-level communications strategies and a deep understanding of the media industry and the unique operational landscape of CBC News.
• Proven ability to translate complex organizational strategies into sophisticated communications materials and high-impact delivery plans that ensure clarity, coordination and consistency.
• Knowledge of the business of public affairs, marketing and communications and corporate communications at CBC and Radio-Canada.
• Experience with crisis communication management
• Experience with coaching and mentorship of senior leaders
• Demonstrated experience in executive-level communication leadership, including the delivery of complex briefings and management of sensitive information
• Proven ability to influence and direct co-creation of strategic plans with a multi-year horizon
• Creative thinker able to produce compelling and clear communication materials
• Sophisticated presentation skills including effective and persuasive executive level briefings
• Knowledge of communication software, graphics software and AI tools, along with Google suite and Workday
• High-level of English fluency in written and spoken communication
• Ability to distill varied and complex materials into clear and effective communications
• Exceptional writing and editing, strategic thinking, storytelling, and proficiency with digital communication platforms.

Benefits

• A hybrid position
• Professional development opportunities
• Background checks including mandatory Criminal record check