Technical Solutions Specialist

Role Overview

• Act as the primary technical contact for customers, providing Level I and advanced troubleshooting for product use and applications.
• Ensure accurate and effective use of Neogen’s solutions to drive customer satisfaction and loyalty.
• Collaborate with internal teams to resolve complex challenges and provide technical expertise during both pre
• and post-sales engagements.

Requirements

• 5+ years of relevant food safety or food quality assurance experience
• 4-year degree in a science discipline.

Benefits

• Travel up to 50% within region
• On-site and virtual training for customers tailored to their specific needs
• Involvement in educational sessions and support for Sales Representative training