Payments Analyst

Role Overview

• Coordinate the operational steps required to bring new clients live on Rain's payments platform, working alongside Sales and Platform teams.
• Track readiness milestones across multiple clients simultaneously, flagging risks and keeping stakeholders aligned.
• Maintain clear documentation of go-live requirements, configurations, and status across active engagements.
• Communicate progress and next steps to internal teams in an organized and timely manner.
• Map current onboarding workflows and identify opportunities to reduce time, effort, and error.
• Build and maintain standard operating procedures, checklists, and tracking tools for recurring operational tasks.
• Apply Industrial Engineering methods such as process mapping, root cause analysis, and workflow optimization to real operational challenges.
• Propose and test improvements that scale as Rain's client base and product footprint grows.
• Support day-to-day operations including data gathering, internal reporting, and cross-functional coordination.
• Help identify recurring issues across client activations that point to systemic gaps in the onboarding process.
• Assist with operational tasks tied to program configurations, BIN management, and card program requirements as needed.
• Manage and track Product Information Forms (PIFs) across active programs, ensuring accuracy and timely submission.
• Support Account Range Processing activities, coordinating with internal teams and scheme counterparts to keep configurations current.
• Assist in BIN implementations, including setup coordination, testing milestones, and documentation across new and existing programs.

Requirements

• Bachelor's degree in Industrial Engineering or a closely related field.
• Strong analytical and process-oriented mindset with practical knowledge of workflow design and operations.
• Highly organized with strong attention to detail and the ability to manage several workstreams at once.
• Clear communicator, comfortable working across technical and business-facing teams.
• Proficiency in Excel or Google Sheets; familiarity with project tracking tools is a plus.
• Interest in card payments, payments infrastructure, or fintech operations is a strong plus.
• Bilingual (English/Spanish) is a plus.

Benefits

• Unlimited time off
• Flexible working
• Comprehensive health, dental and vision plans
• 100% company subsidized life insurance plan
• 401(k) with a 4% company match
• Equity option plan
• Health and wellness spending through Rain Cards
• Team summits