Lead end-to-end recruitment processes for all BPO-related roles, from job requisition and sourcing to offer acceptance and onboarding
Develop region-appropriate talent pipelines, leveraging local networks, online platforms, and partnerships to attract a diverse pool of candidates
Collaborate closely with BPO business units, HR, and management to understand hiring needs and deliver effective staffing solutions
Source, Screen, interview, and evaluate prospective candidates, ensuring the highest standards in candidate experience and selection quality
Contribute to employer branding initiatives and represent the company at career fairs, industry events, and on social media channels
Track, analyze, and report on recruitment metrics, continuously optimizing processes and strategies to increase efficiency
Champion best practices in diversity, equity, and inclusion (DEI) throughout all stages of the hiring process
Ensure compliance with local labor laws, company processes, and data privacy guidelines in all recruitment activities.

Bachelor's degree in Human Resources, Business Administration, or related field
+1 year of experience in talent acquisition, with a strong focus on recruiting for the BPO sector
Proved Experience in using ATS is a MUST
Excellent communication, relationship building, and negotiation skills
Ability to work across diverse cultures, manage high requisition volumes, and thrive in a fast-paced, target-driven environment
Strong understanding of BPO recruitment challenges and success strategies
Fluency in English, both written and spoken; additional language skills are advantageous
Commitment to upholding a fair, inclusive, and respectful recruitment process at all times.

Talent Acquisition Specialist – BPO

Key skills