Logistics Coordinator, Customer Support, Routing Optimization

Role Overview

• Process Tracking & Coordination
• Track trip documents and ensure validity
• Coordinate with internal teams
• Maintain accurate records and update trucking management systems
• Customer Support: Communicate with drivers regarding deliveries and updates
• Resolve issues and provide timely solutions
• Ensure a positive and professional customer experience

Requirements

• Strong communication skills (written and verbal)
• Good attention to detail and organization
• Ability to handle multiple tasks in a fast-paced environment
• Problem-solving mindset and willingness to learn
• Comfortable working with systems, tools, or spreadsheets
• Ability to work independently in a fully remote environment
• Nice to Have: Experience in logistics, customer support, or data entry
• Familiarity with tracking systems or operations tools

Benefits

• Fully remote role
• Full training provided — no prior logistics experience required
• Opportunity to grow in logistics and operations
• Supportive and structured team