CoPilot AIRemote
Customer Success Manager
United States
Full Time
1 hour ago
$35,000 USD
No Visa Sponsorship
Key skills
AIAgenticSaaSSalesforceCRMSales
About this role
Role Overview
- Champion Retention: Secure renewal, own customer lifecycle, proactive health checks
- Solve problems: Turn at-risk accounts into happy partners
- Drive experimentation: Guide users with AI-generated copy
- Master tools: Teach users LinkedIn Sales Navigator
- Help users interpret campaign data and optimize results
- Achieve expansion goals: Grow your book of business
- Navigate Platform Strategy: Guide users on LinkedIn’s changing ecosystem
Requirements
- 1–3 years in a B2B customer-facing role (SaaS preferred)
- Successfully managed a portfolio or a quota
- C1/C2 English proficiency
- Used a CRM (HubSpot/Salesforce) and support tools (Intercom/Zendesk)
- A professional remote workspace with stable, high-speed internet
- Based in LatAm or Eastern Europe and can align schedule with EST or PST
Benefits
- Stable Base Salary: Competitive monthly USD retainer (approx. 70% of your On-Target Earnings)
- Retention Bonus: Earn significantly for keeping your portfolio churn low (<7%)
- Expansion Bonus: Earn on every dollar of expansion revenue you generate
- Accelerator: Exceed your monthly goal and your commission multiplier increases to 1.5x (Uncapped)
- Career Growth: Become one of the first experts in Agentic AI Sales