Play a key role in driving performance improvement and change across the Wastewater directorate
Investigate processes, analyse corporate data, identify root causes, and develop practical, evidence-based solutions
Work closely with stakeholders at all levels – researching and interpreting data, coordinating site audits, mapping processes, identifying inefficiencies
Support the delivery of effective solutions by gathering and analysing data to produce clear, evidence‑based reports and strategic recommendations
Lead solution development projects with cross‑functional teams, diagnosing root causes and improving inefficient processes and systems
Develop plans and procedures that support operational effectiveness, efficiency improvements, and compliance/pollution reduction initiatives

Excellent communicator, able to build credibility, influence behaviour, and engage senior stakeholders
Effective problem-solver who can identify issues early and drive meaningful business improvements
Critical thinker with strong attention to detail and a fresh perspective on existing processes
Proactive, decisive, and comfortable anticipating risks and driving solutions to completion
Resilient and adaptable in both approach and communication style

Technical Solutions Lead

Key skills