Bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement
Work closely with business and leadership to understand business needs, requirements, and strategic opportunities
Representing the business’ requirements
Defining and designing the business functionality of the system
Ensuring that the system meets the defined business requirements
Participating and facilitating meetings, walkthroughs, workshops, and reviews of deliverables
Understanding and defining a strategic vision for key systems based on line of business, their needs, known risks and dependencies in partnership with portfolio solutions architects
Applying knowledge to help implement solutions to resolve complex problems or capitalize on new ideas
Helping to uncover and maximize the business / customer / user value of planned initiatives through facilitation, analysis and modeling techniques
Provide support to Developers and Quality Assurance Analysts during design and build phases
Direct own work through goal setting, time management and planning to meet project deadlines
Ensure accuracy and completeness of work to maximize quality, build credibility, and avoid re-work
Build effective relationships with colleagues and stakeholders quickly and confidently, to positively influence outcomes
Identify and participate in implementing improvement opportunities
Identify risks and escalate issues in timely manner

5+ years working with insurance policy administration systems; experience with Ingenium preferred
5+ years as a Business Systems Analyst in a Technology delivery environment
Accreditation in Business Analysis or equivalent credentials/experience
Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience
Strong knowledge of insurance products and business processes
Experience in a project environment preferred, with understanding of testing principles and methodologies and commitment to achieving project goals
Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities
Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences

Senior Business Systems Analyst

Key skills