Vaccines Account Management Enablement Lead

Role Overview

• Responsible for leading operational processes, communications and systems to maximize the Account Management team’s internal organization
• Work collaboratively across Pfizer Vaccines, Primary Care CEP, and other Pfizer functions to continuously improve the effectiveness of Account Management
• Develops and assists with execution of training, expanding capabilities and developing a best-in-class operational infrastructure
• Proactively identify issues that could impact organizational goals and identify solutions
• Scope includes projects and programs to advance Vaccine Account Manager (VAM) and National Account Director (NAD) development & productivity
• Build towards a best-in-class Account Management organization by evolving and improving effectiveness of the operational infrastructure, training, capabilities, analytical approach, technology platforms and customer facing resources
• Partner with the Vaccines Account Leadership Team (VALT) in all aspects of the role in tight alignment with the Account Management Lead, Commercial Excellence and Team Admin
• Collaborate with US Vaccines Marketing teams and their support functions to execute aligned plans
• Champion all major US Vaccines Account Management initiatives
• Define, monitor and evaluate success metrics for account management engagement in close partnership with the commercial effectiveness team
• Contribute to HQ-based CFC support platform functions such as CRM, Dashboards and Reports
• Lead and manage critical projects to advance organizational effectiveness in dynamic environment

Requirements

• Bachelor’s Degree required
• MBA (or similar advanced degree) preferred
• 7 or more years of pharmaceutical industry experience required
• People leadership experience preferred
• Demonstrated understanding of the pharmaceutical operational environment
• Prior account management experience preferred or an IDP-aligned development role for account management
• Recent US Vaccines experience strongly preferred
• Demonstrated success in a sales, account management or other cross-functional leadership role strongly preferred
• Demonstrated ability to work effectively across multiple teams / functions at Pfizer, both field and HQ-based
• Understanding of the Vaccines BU and roles & responsibilities of cross functional teams (VAD/VAM/NAD/HIT Dir, Sales, Retail, Field Medical, Marketing, Enablement, IIS/Commercial Effectiveness, etc)
• Fluency with creating and editing content in MS Platforms (PPT, Excel, Teams, Co-Pilot, etc)
• Highly effective at utilizing current sales force technology platforms
• Strong reporting and analytical capabilities to derive insights from data
• Valid US driver’s license and driving record in compliance with company standards.
• Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental leaves
• Medical, prescription drug, dental and vision coverage