Presales Solutions Architect – Platforms

Role Overview

• Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CTO, Platform Engineering, SRE, Developer teams, and procurement to strengthen our overall customer relationship
• Lead customer technical conversations presales engagement and own the technical strategy, execution, and opportunity through the sales cycle
• Design and sell platform and hybrid cloud solutions across on-premises and hybrid environments, including software and infrastructure, leveraging OEM and third party technologies aligned to customer outcomes
• Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study
• Educate sales teams on container, automation, platform architecture and hybrid cloud solution selling, and key technologies through 1x1, team, and company training
• Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape
• Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills
• Developing collateral, workshops, and other materials to assist with sales engagements
• Developing cases in the SHI lab to support sales engagements

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of experience in a technical role
• 3+ years of experience in a presales Solution Architect role
• Proven experience designing and architecting cloud-native platforms, including Kubernetes and enterprise container-based environments (e.g. OpenShift, Rancher, Tanzu)
• Deep understanding of modern DevOps and platform engineering practices (GitOps, CI/CD, DevSecOps, SDLC, Internal Developer Portal) combined with Day 2 operational experience
• Extensive knowledge of Hybrid Cloud, DevOps, cloud-native ecosystem OEMs, third party technologies, and their value proposition to customers
• Strong understanding of platform and cloud native reference architectures, OEM hardware and infrastructure reference architectures, third-party integrations, and relevant industry compliance requirements
• Experience with cloud-native observability concepts, OpenTelemetry, Kubernetes monitoring, and observability OEMs, and AIOps
• Familiarity with cloud native application security best practices and solutions including CNAPP
• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences
• Attention to detail, organization, and follow-up skills
• Initiative to research and resolve problems with a positive attitude
• Exceptional relationship building skills with customers, partners, and internal stakeholders
• Strong documentation skills, including system, application, and infrastructure diagrams and executive ready presentations.
• Possess a real passion for technology
• Preferred Certifications: Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD) or related Linux & CNCF certifications

Tech Stack

• Cloud
• Kubernetes
• Linux
• OpenShift
• SDLC

Benefits

• Health, wellness, and financial benefits to offer peace of mind to you and your family
• Continuous professional growth and leadership opportunities
• World-class facilities and the technology you need to thrive – in our offices or yours