Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CTO, Platform Engineering, SRE, Developer teams, and procurement to strengthen our overall customer relationship
Lead customer technical conversations presales engagement and own the technical strategy, execution, and opportunity through the sales cycle
Design and sell platform and hybrid cloud solutions across on-premises and hybrid environments, including software and infrastructure, leveraging OEM and third party technologies aligned to customer outcomes
Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study
Educate sales teams on container, automation, platform architecture and hybrid cloud solution selling, and key technologies through 1x1, team, and company training
Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape
Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills
Developing collateral, workshops, and other materials to assist with sales engagements
Developing cases in the SHI lab to support sales engagements
Requirements
Bachelor’s degree or equivalent experience
5+ years of experience in a technical role
3+ years of experience in a presales Solution Architect role
Proven experience designing and architecting cloud-native platforms, including Kubernetes and enterprise container-based environments (e.g. OpenShift, Rancher, Tanzu)
Deep understanding of modern DevOps and platform engineering practices (GitOps, CI/CD, DevSecOps, SDLC, Internal Developer Portal) combined with Day 2 operational experience
Extensive knowledge of Hybrid Cloud, DevOps, cloud-native ecosystem OEMs, third party technologies, and their value proposition to customers
Strong understanding of platform and cloud native reference architectures, OEM hardware and infrastructure reference architectures, third-party integrations, and relevant industry compliance requirements
Experience with cloud-native observability concepts, OpenTelemetry, Kubernetes monitoring, and observability OEMs, and AIOps
Familiarity with cloud native application security best practices and solutions including CNAPP
Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences
Attention to detail, organization, and follow-up skills
Initiative to research and resolve problems with a positive attitude
Exceptional relationship building skills with customers, partners, and internal stakeholders
Strong documentation skills, including system, application, and infrastructure diagrams and executive ready presentations.
Possess a real passion for technology
Preferred Certifications: Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD) or related Linux & CNCF certifications
Tech Stack
Cloud
Kubernetes
Linux
OpenShift
SDLC
Benefits
Health, wellness, and financial benefits to offer peace of mind to you and your family
Continuous professional growth and leadership opportunities
World-class facilities and the technology you need to thrive – in our offices or yours