Account Executive, Retail

Role Overview

• You’ll own the entire sales cycle, from prospecting to closing.
• In our Retail Sales team, the average sales cycle is six months, working with companies of 20 to 600 employees and an average ARR of €150K.
• At Alan, Account Executives drive deals and close strategic opportunities with prospects.
• You will sometimes manage customer relationships to ensure the best possible onboarding.
• You’ll educate prospects, deliver compelling product demos, and onboard key stakeholders to make the transition from prospect to customer seamless.
• We expect you to understand and apply the Alan Smart & Soft selling method.
• This approach ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone.
• We expect you to be instructive with prospects (Smart) and to define the best personalized high-touch strategy for each prospect (Soft).
• You’ll also help us grow and improve as a company by challenging us to enhance our products, methods, and strategy, and by getting involved in initiatives to expand our customer base.

Requirements

• Minimum 4 years’ experience managing the full sales cycle, from prospecting to closing. Prospecting is a core part of the role.
• Interest in working with prospects in the Retail segment (a more traditional sector).
• Full professional proficiency in French (C2 or equivalent) and advanced English.
• Highly organized with exceptional follow-up skills.
• Empathetic and passionate about understanding and solving prospects’ problems.
• Able to influence through persuasion, negotiation, and consensus-building.
• Strong understanding of value drivers in recurring revenue business models.
• Positive attitude and ability to collaborate effectively in a small team.
• Eager to learn quickly and make an impact from day one.
• Based in (or willing to relocate to) Lyon, Paris, Bordeaux, Nantes, or Strasbourg.
• For this role, we are targeting hires within the C0–C1 level range.

Benefits

• Competitive compensation. Generous equity packages complement your base salary (permanent contracts only).
• Flexible office and hybrid setup. Excellent office space at our Paris HQ and sponsored co-working hubs in Bordeaux, Lyon, Nantes, and Strasbourg.
• All the tools you need. Premium equipment: MacBook Air, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Comprehensive health insurance: extremely comprehensive coverage—100% for you and your children, and 90–100% for partners depending on country (permanent contracts only).
• Transport. Generous transit benefits.
• Learning & training opportunities. Flexible training policy, free books, and budget to attend and speak at conferences when relevant.
• Personal growth through coaching: At Alan, coaching is core—every employee is paired with a dedicated coach from day one to maximize impact, support engagement, and develop their potential.
• Parental leave. Extended parental leave for all new parents (permanent contracts only).