You actively help shape how our community is informed, engaged, and connected long-term.
Your work ensures that content is relevant, communication is personal, and our formats continuously improve.
You support the further development of our communication and CRM strategies with the goal of systematically strengthening relationships with participants, prospects, and partners.
You create and send newsletters and participant communications around our events, ensuring that information is clear, relevant, and delivered at the right time.
You develop our email communication (e.g., for the Ambassador Circle) — improving structure, tone, and quality.
You manage our social media channels (LinkedIn & Instagram) and strengthen community ties through authentic content.
You produce content assets (e.g., graphics in Canva) that make our content visually understandable and recognizable.
You maintain and update website content and our event app so information is current, consistent, and easy to find.
You support the creation of new content formats (e.g., blog, knowledge formats) to share expertise with the community.
You help with the structured setup and maintenance of contacts, content, and communication lists in the CRM so communication remains scalable and personalized.
You test new communication channels and formats to continuously improve reach, visibility, and relevance.
You support collaboration with media and event partners, contributing to increased visibility and network growth.

You are currently enrolled at a college or university and can work 20 hours per week as a working student.
You are motivated to take on responsibility and actively shape content.
You have initial practical experience or a strong interest in marketing, communication, and/or CRM.
You work in a structured way and enjoy keeping content, data, and processes well maintained.
You have excellent written German (English is a plus).
You are interested in e-commerce, events, and community topics.
You are confident using digital tools (e.g., Google Docs, Canva, Notion, Klaviyo — you will learn additional tools with us).
You work independently, reliably, and carefully.
You bring a hands-on mentality, initiative, and the drive to actively push things forward and find pragmatic solutions.

Flexible working hours — compatible with studies or other projects.
Workplace in a co-working space in Berlin and the option for home office days.
Close collaboration with a small, committed team and short decision-making paths.
Significant scope to shape your role and the opportunity to contribute and implement your own ideas.
Deep insights into marketing, CRM, and event processes around one of the most relevant e-commerce events in the DACH region.
Direct contact with speakers, partners, and industry networks.
Participation in team events and in the event experience itself.
Fair compensation.

Marketing and CRM Manager, Working Student

Key skills