Senior Analyst

Role Overview

• Complete QC reviews of finalized loss analysis to safeguard Freedom’s assets and ensure compliance with insurer requirements
• Manage incoming volumes ensuring even distribution to team members
• Present regulatory changes to team leadership and provide assessment of team impacts
• First level escalation point for team case issues and rebut insurer curtailments for all government insured filed claims, including conveyance, claims for advances, loss mitigation and non-conveyance claims
• Quality Control review for completed loss analysis reviews including supplemental claims to reduce loss exposure and ensure Freedom recovers all government insurance benefits
• Design and prepare reporting to team leadership on volumes, analyst portfolio flows and SLA compliance
• Assist in compiling claims data for government claims audits, in addition reviewing auditor’s findings and providing rebuttal responses
• Oversee monthly write offs of remaining balances once all claims and supplemental funds received on an account
• Act as a subject matter expert to the Loss Analysis department to ensure compliance on all claims filings
• Assist team leadership in designing and testing new technology solutions
• Correspond with vendors and site employees
• Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations
• Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures
• Ability to work necessary hours to ensure success
• Comply with all company policies and procedures
• Maintain regular and punctual attendance

Requirements

• High School diploma or equivalent required
• Bachelor’s Degree from a Four (4) year College or University preferred
• Minimum of six (6) years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, auditing, and loss analysis reporting; or equivalent combination of education and experience
• Strong understanding of FHA, VA and GSE claims guidelines
• Excellent organization skills
• Attention to detail with a high level of accuracy
• Excellent communication skills
• Analytical and Problem-Solving skills
• Works well in a team environment
• Ability to meet deadlines in a fast-paced environment
• Ability to manage time well and prioritize tasks
• Microsoft Office experience and advanced Excel knowledge
• Ability to effectively present information to supervisory
• Ability to write reports and correspondence
• Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies, and procedures
• Ability to calculate basic financial figures and amounts
• Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work with little supervision
• Ability to meet critical departmental and federal timelines with accuracy and efficiency
• Ability to build relationships with both internal and external clients/vendors
• Strong work and business ethics

Benefits

• Health insurance
• Professional development opportunities
• Remote work options