Franchise Business Consultant

Role Overview

• Build strong, collaborative relationships with up to 30 franchise owners
• Conduct business assessments to identify opportunities, challenges, and growth goals
• Develop customized action plans to improve performance and drive results
• Serve as a trusted advisor, providing ongoing support and accountability
• Ensure consistent communication and engagement across your portfolio
• Coach franchisees on leadership, sales, operations, and customer experience
• Lead regular coaching calls (weekly, bi-weekly, monthly) to review KPIs and performance
• Partner with franchisees to develop and execute short
• and long-term business plans
• Deliver training sessions, workshops, and webinars on key business topics
• Identify opportunities for expansion, market growth, and increased revenue streams
• Provide guidance on sales strategies, local marketing, and service offerings specific to roofing and exterior services
• Evaluate franchise operations to ensure efficiency, scalability, and brand compliance
• Conduct field visits to assess performance and provide actionable recommendations
• Implement and reinforce standard operating procedures (SOPs)
• Share best practices across the system to drive consistency and results
• Analyze operational performance and recommend improvements in staffing, scheduling, and service delivery
• Analyze financial performance, including P&Ls, sales data, and benchmarking metrics
• Identify opportunities to improve profitability, reduce costs, and increase revenue
• Support franchisees in achieving financial targets through actionable strategies
• Advise on pricing, job costing, and margin optimization within roofing projects
• Monitor KPIs and hold franchisees accountable to performance goals
• Partner with the Brand President and Director of Franchise Operations on key initiatives
• Support franchisee meetings, regional trainings, and system-wide programs
• Assist with vendor relationships and operational initiatives that enhance franchisee success
• Contribute to continuous improvement of systems, tools, and processes across the brand

Requirements

• 5+ years of experience in franchise support, business consulting, or small business ownership
• Strong understanding of multi-unit operations and key business metrics
• Proven ability to coach and influence business owners to drive performance
• Excellent interpersonal skills with the ability to build trust and credibility
• Strong analytical and problem-solving skills with a strategic mindset
• Ability to manage multiple priorities in a fast-paced environment
• Exceptional communication skills, both written and verbal
• Experience in home services, construction, or roofing is strongly preferred
• Demonstrated success in achieving and exceeding KPIs and business goals
• Proficiency with CRM systems, reporting tools, and performance tracking platforms

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Professional development opportunities