Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges.
Facilitate and guide customer workshops through the discovery process to understand their pain points and define business configuration to deliver client requirements.
Document user-centered requirements relevant to achieving the customer’s goals and objectives.
Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable.
Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses, guiding back to OOTB capabilities.
Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process.
Assist in the definition of user stories and acceptance criteria for each functional business requirement.

Bachelor’s Degree in Business, Computer Science, Information Technology, Engineering (Telecommunications), MBA (with major in Computing) or equivalent education/experience required.
5-7 years of experience as a business/software consultant in the telecommunications or other relevant industry.
Deep understanding of business models within telecoms, cable and media verticals: (eTOM and TAM, preferably even SID)
Nice to have: Certificates associated to Business Analysis Professional (e.g. CBAP, Certificate: 26959637), Professional Scrum Master (PSM1), PMI Certified Project Management Professional (PMP), Certified Aptitude ARRE professional (product for IFRS implementation).

Business Consultant

Key skills