Manager, Business Technology Strategy

Role Overview

• Directly manage and coach Business Technology Strategists; set clear expectations, priorities, and success metrics for the team
• Build strategic, analytical, and stakeholder management capabilities across the team
• Ensure consistency, quality, and rigor in strategic analysis, roadmaps, and executive communications
• Support talent development, performance management, and succession planning
• Serve as the technology strategy partner to Insurance leadership, ensuring technology direction supports business growth, efficiency, and risk management
• Lead the translation of Insurance business strategy into cohesive, multi-year technology strategies and capability roadmaps
• Advise executives on tradeoffs between cost, risk, speed, and value across technology initiatives
• Anticipate future business and technology needs and proactively shape strategic options
• Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependency management
• Lead technology investment planning, business case development, and governance processes
• Ensure initiatives are evaluated and prioritized based on value creation, strategic alignment, risk, and resource capacity
• Track outcomes, benefits realization, and KPI performance across the portfolio
• Oversee assessment of current-state processes, systems, and architecture across the Insurance domain
• Guide identification of modernization, simplification, and transformation opportunities
• Partner with enterprise architecture, delivery, analytics, and operations teams to ensure strategic intent is preserved through execution
• Provide oversight and guidance for major digital transformation initiatives and platform changes
• Lead discussions, strategy sessions, and workshops with senior business leaders
• Communicate complex technology concepts in clear, business-focused terms
• Act as a key liaison between business leadership, IT delivery teams, vendors, and external partners
• Influence decision-making across the organization without direct authority
• Provide strategic oversight of vendor relationships supporting Insurance technology
• Ensure vendors align to roadmap priorities, architectural standards, and value expectations
• Escalate and resolve strategic risks or performance issues
• Monitor trends in feedback, adoption, and support data to identify systemic issues
• Drive continuous improvement in agent experience, operational efficiency, and decision-making
• Stay informed on emerging technologies and assess relevance for Insurance use cases
• Perform other duties as assigned

Requirements

• Bachelor’s degree in business, technology, or related field; Master’s degree preferred.
• A combination of education and experience may be considered in lieu of a degree
• Minimum of 7 years of experience in technology strategy, digital transformation, or business-technology alignment required
• Prior people management or team leadership experience required
• Insurance or financial services experience strongly preferred
• Demonstrated experience influencing senior leaders and managing complex portfolios
• Knowledge of business strategy, operating models, and value creation frameworks as well as technology strategy and roadmap oversight
• Knowledge of enterprise technology domains (applications, data, analytics, cloud, integration, security)
• Knowledge of technology investment governance and portfolio management
• Ability to stay current with digital transformation and modernization practices
• Vendor and partner management skills
• Strategic leadership, systems thinking, executive communication and facilitation skills
• Skilled with financial and investment analysis, and decision making skills under ambiguity
• Coaching and people development skills; ability to lead and inspire high-performing strategy teams
• Ability to influence across organizational boundaries
• Ability to operate effectively in a complex, fast-changing environment
• Ability to translate strategy into measurable outcomes and balance long-term vision with near-term execution realities.

Tech Stack

• Cloud

Benefits

• Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000*
• Annual Bonus Eligibility
• Hybrid schedule (3 days on-site weekly)
• Comprehensive health benefits package
• 3+ weeks of paid time off accrued during your first year
• 401(K) plan with company match up to 7%
• Professional development opportunities and tuition reimbursement
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability