About this role
Role Overview
- Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns.
- Partners with claim professionals in multiple departments to assist with the timely resolution of claims.
- Ensures the proper handling of financial transactions to include processing and issuing claim payments.
- Maintains accurate records and information management.
- Assists with claim center financial standards, including performing underlying controls and effectively communicating findings.
Requirements
- High School Diploma or GED.
- 1 year of service-related work experience OR Bachelor’s Degree.
- Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software.
Benefits
- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
- Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.