Manages daily cash receipts, retrieves lockbox deposits and ACH/EFT reports; creates electronic files and performs cash application.
Collaborates with the Treasury group to reconcile the general ledger and bank accounts.
Responsible for deduction research and clearing in a timely manner.
Monitors customer-based websites to obtain deduction and payment documentation.
Utilizes EDI platform to retrieve remittance details and solve invoicing issues.
Prepare and process broker check requests, maintaining files and preventing deductions from occurring by processing check requests timely.
Follow guidelines for proper escalation of unresolved items.
Establish relationships cross-functionally and with Customers / Brokers to maintain a steadfast focus on achieving goals and meeting Key Performance Indicator (KPI) targets.
Provides internal support cross-functionally regarding deals that can be closed or remain open due to unresolved deduction balances.
Monitor customer accounts, identifying past-due payments.
Follow up with customers on past-due invoices via phone and/or email. Manage collection efforts.

High School Diploma or equivalent required; Some accounting college coursework is preferred.
10+ years of related AR experience required.
5+ years related experience in a CPG deduction/collection role, analyzing and reconciling items such as: Trade/Billbacks, Shortages, Logistic Penalties, Spoils and/or other AR deduction miscellaneous items.
Experience working with Trade Fund/Promotion Management tools preferred.
Highly proficient technology skills including ERP SAP ECC [or SAP HANA S4] systems, EDI and Microsoft Suite [specifically Excel, Word, and Power Point].
Ability to work independently and as part of a team; Strong organizational and time management skills.
Flexibility and adaptability: Readiness to adapt to different workflows, communication styles, and priorities as needed to effectively collaborate with various departments and external entities.
Possesses high credibility, integrity, and adaptability: Effective in establishing rapport and building productive relationships with team members and cross-functional partners.
Demonstrates professionalism & excellent interpersonal and communication skills (written and verbal).

Senior Accounts Receivable, Deductions Specialist

Key skills