Lead the product strategy, technology roadmap, and technology delivery for Capita’s Salesforce Platforms
Engage with Capita’s businesses and functions to develop a product roadmap for the Salesforce platform
Deliver products that meet business objectives
Analyze competition, gather user insights, understand market trends & direction
Ensure continuous improvement throughout the products lifecycle
Develop and deliver Agentic AI capabilities on the Salesforce Platform
Deliver technology capabilities that meet customer needs

Proven senior leadership of Salesforce delivery
Deep understanding of Salesforce software modules
Experience implementing or managing AI-driven features within the Salesforce platform and related platforms
Understanding of Agentic AI concepts, including: LLM, API Integration
Excellent stakeholder management, strategic thinking, and cross-functional leadership
Strong ability to translate business requirements into actionable technical solutions
Experience in software development practices, such as Agile methodologies
Experience managing and leading a team
Strong Communication skills to collaborate effectively with stakeholders, executives, and product teams

23 days’ holiday (rising to 27) with the opportunity to buy extra leave
company matched pension
life assurance
15 weeks’ fully paid maternity, adoption and shared parental leave
paternity pay of two weeks
volunteering for our charity partners or a cause of your choice
opportunity to take a paid day out of the office
access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career

Salesforce Platform Manager

Key skills