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Customer Support Specialist – International at Samhammer AG | JobVerse
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Customer Support Specialist – International
Samhammer AG
Remote
Website
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Customer Support Specialist – International
Germany
Full Time
3 hours ago
No Sponsorship
Apply Now
Key skills
C
CRM
About this role
Role Overview
Handle international customer inquiries via phone, email, and chat
Quickly identify customer needs and provide professional advice
Document interactions and cases in ticketing and CRM systems
Monitor and coordinate open issues
Work closely with the team and specialist departments
Contribute feedback to continuously improve processes
Requirements
Strong service orientation
Some prior customer service experience preferred
Team player; comfortable in an open, collaborative company culture
Ability to work independently and take ownership
High flexibility regarding working hours
Fluent in German and English (C-level); French and Italian skills are an advantage
Benefits
Company e-scooter
Relaxation/quiet room
Digital offerings and partnerships with employee benefits platforms
Apply Now
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