Develop and execute comprehensive test plans and test cases for the functionality of digital solutions;
Design innovative scenarios covering different customer usage patterns to identify issues and propose improvements;
Perform manual and automated testing of conversational flows, APIs, integrations, and overall system performance;
Identify, analyze, and resolve issues, reporting them effectively;
Conduct regression and performance testing to ensure all software updates meet required standards;
Stay up to date on industry trends and testing best practices for AI and conversational platforms;
Hands-on experience in software testing;
Experience with a variety of testing tools and frameworks suitable for different scenarios; ability to collaborate with development teams to refine code, improve user experience, and achieve software reliability;
Commitment to continuous learning and staying current with the latest industry trends and QA best practices;
Self-motivated and able to work independently on complex projects;

Experience with API testing using Postman or related tools;
Experience with testing using ReqNRoll;
Experience with performance testing using JMeter;
Bachelor's degree (completed);
Strong understanding of modern software architectures and DevOps principles;
Ability to analyze complex problems and develop effective solutions;
Excellent communication and teamwork skills, with experience collaborating across functions;
Design and execute comprehensive test plans to ensure software quality across multiple platforms and technologies;
Proficiency in manual and automated testing methodologies, with emphasis on automation to streamline testing processes;
Skill in performance testing to identify bottlenecks and optimize system efficiency;
Experience creating and maintaining detailed documentation for test cases, results, and defect reports;

QA Analyst, Mid-level

Key skills