Managing accounts from onboarding to renewal
Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams)
Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick
Researching & identifying potential prospects based on strategy development aspects
Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects
Introducing clients to the new features and handling new feature releases

Great command of English and Spanish
Demonstrated Account Management, Sales Operations or similar experience in Sales
Experience in B2B cloud/SaaS software or financial services/compliance/i-gaming will be a huge plus
CRM pipeline management notion
Excellent communication and negotiation skills with strong attention to detail
Quick learner, ready to work in a fast-pacing and developing environment
Ambitious and willing to grow professionally
Responsible, detail-oriented, and self-organised.

Remote-first, trust-based culture. Work from the place that works best for you.
True flexibility. You can adjust your working hours...as long as your day stays productive and in sync with the team.
Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.
Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.
Compensation. We offer fair and transparent pay, benchmarked to the market.
Truly global. We work across continents and time zones, with teammates and customers from all over the world.
Growth built in. Clear goals, open feedback and personal development plans.
Team offsites. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.

Sales Operations Manager, Americas

Key skills