Key skills
SQLAnalyticsSaaSSalesforce
About this role
Role Overview
- Analyze performance data and resource capacity.
- Monitor analytics and provide actionable insights and recommendations that drive performance improvements in Professional Services.
- Manage the operational rhythm and data integrity for the Global Services Team.
- Collaborate with cross-functional teams on data-centric initiatives.
Requirements
- 5+ years of SaaS business operations and analytics experience, or directly relevant experience.
- Proven ability to interpret analysis and provide actionable insights.
- Strong proficiency in Salesforce, SQL, and Excel/Google Sheets.
- Proficiency in using tools to track, analyze, and report on professional services metrics.
Tech Stack
- SQL
Benefits
- Health & medical benefits
- PTO
- Equity in the form of stock options
- Total Rewards plan