Identify, engage and close sales opportunities with new Government customers as well as existing customers that represent opportunities for growth
Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions
Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives
Manage a portfolio of Government leads generated through prospecting calls and company marketing sources
Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services
Negotiate contract terms and conditions and manage contract process through to execution
Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items
Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams
Manage complex sales opportunities by ensuring buy-in from all customer stakeholders
Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs
Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records
Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities
Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls)
Requirements
Bachelor’s Degree or equivalent sales experience
Language services industry experience
Proven ability to sell to top-level executives by articulating value proposition and tangible ROI
Customer Centric Selling, Solution Selling, SPIN Selling – a plus
Excellent written and verbal communication skills
Must be highly motivated, possess a positive attitude and have excellent organizational skills
Proficient in MS Word, Excel, and PowerPoint, and Salesforce.com applications